Privacy Policy

At Elite Exams LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical consulting services.

1. Information We Collect

We may collect personal identification information that you voluntarily provide to us when you:

• Request a consultation or exam.
• Fill out a contact form or booking wizard.
• Upload medical records or service treatment records.
• Subscribe to our newsletter or communications.

This information may include your name, email address, phone number, mailing address, military service details, and health information relevant to your claim.

2. HIPAA Compliance & Medical Data

As a provider of medical evidence services, we adhere to strict data privacy standards aligned with the Health Insurance Portability and Accountability Act (HIPAA).

• Encryption: All medical records and sensitive personal data are transmitted via 256-bit SSL encryption.
• Storage: Your data is stored on HIPAA-compliant secure servers with restricted access.
• Access: Only authorized medical providers and intake specialists assigned to your case have access to your health information.

3. How We Use Your Information

We use the information we collect to:

• Evaluate your eligibility for Nexus Letters or DBQ Exams.
• Facilitate medical reviews by licensed providers.
• Communicate with you regarding your appointment status.
• Process payments and generate invoices.
• Improve our website functionality and customer service.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners for statistical analysis.

We may disclose your information to:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting services) and are bound by confidentiality agreements.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: